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transparent)!important}.btn-mail{background:color-mix(in oklch, var(--accent) 10%, var(--surface-raised))!important;border-color:color-mix(in oklch, var(--accent) 40%, transparent)!important;color:var(--text-primary)!important}.btn-mail:hover:not(:disabled){background:color-mix(in oklch, var(--accent) 18%, var(--surface-raised))!important;border-color:color-mix(in oklch, var(--accent) 60%, transparent)!important}.inp{background:var(--surface-raised);border:1px solid var(--border-strong);border-radius:var(--radius-md);width:100%;color:var(--text-primary);font-family:var(--font-sans);transition:border-color var(--duration-fast) var(--ease-standard);outline:none;padding:9px 13px;font-size:13px}.inp:focus{border-color:var(--accent)}.inp::placeholder{color:var(--text-muted)}select.inp{cursor:pointer}textarea.inp{resize:none;line-height:1.6}option{background:var(--surface-raised)}.card{background:var(--surface-raised);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);overflow:hidden}.row-hover:hover{cursor:pointer;background:var(--surface-overlay)!important}.stat{background:var(--surface-raised);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:18px 20px}.stat-val{font-size:28px;font-weight:700;font-family:var(--font-mono);margin:4px 0}.toggle{cursor:pointer;width:40px;height:22px;transition:background var(--duration-base) var(--ease-standard);border:none;border-radius:11px;flex-shrink:0;position:relative}.toggle:after{content:"";width:16px;height:16px;transition:left var(--duration-base) var(--ease-standard);background:#fff;border-radius:50%;position:absolute;top:3px}.toggle-on{background:var(--accent)}.toggle-on:after{left:21px}.toggle-off{background:var(--border-strong)}.toggle-off:after{left:3px}.badge{border-radius:var(--radius-pill);font-size:11px;font-weight:700;font-family:var(--font-mono);letter-spacing:.2px;align-items:center;gap:4px;padding:2px 9px;display:inline-flex}.b-new{background:var(--status-warning-bg);color:var(--status-warning);border:1px solid color-mix(in oklch, var(--status-warning) 27%, transparent)}.b-open{background:var(--status-info-bg);color:var(--status-info);border:1px solid color-mix(in oklch, var(--status-info) 27%, transparent)}.b-closed,.b-active{background:var(--status-success-bg);color:var(--status-success);border:1px solid color-mix(in oklch, var(--status-success) 27%, transparent)}.b-suspended{background:var(--status-danger-bg);color:var(--status-danger);border:1px solid color-mix(in oklch, var(--status-danger) 27%, transparent)}.b-escalated{background:var(--status-escalated-bg);color:var(--status-escalated);border:1px solid color-mix(in oklch, var(--status-escalated) 27%, transparent)}.b-owner{background:var(--role-owner-bg);color:var(--role-owner);border:1px solid color-mix(in oklch, var(--role-owner) 27%, transparent)}.b-admin{background:var(--role-admin-bg);color:var(--role-admin);border:1px solid color-mix(in oklch, var(--role-admin) 27%, transparent)}.b-agent{background:var(--role-agent-bg);color:var(--role-agent);border:1px solid color-mix(in oklch, var(--role-agent) 27%, transparent)}.b-4os{background:var(--role-4os-bg);color:var(--role-4os);border:1px solid color-mix(in oklch, var(--role-4os) 27%, transparent)}.b-bot{background:var(--bot-color-bg);color:var(--bot-color);border:1px solid color-mix(in oklch, var(--bot-color) 27%, transparent)}.b-accessed{background:var(--status-success-bg);color:var(--status-success);border:1px solid color-mix(in oklch, var(--status-success) 27%, transparent)}.b-not-found{background:var(--surface-raised);color:var(--text-muted);border:1px solid var(--border-subtle)}.b-attempted{background:var(--status-warning-bg);color:var(--status-warning);border:1px solid color-mix(in oklch, var(--status-warning) 27%, transparent)}.b-Billing{background:var(--cat-billing-bg);color:var(--cat-billing);border:1px solid color-mix(in oklch, var(--cat-billing) 27%, transparent)}.b-Technical{background:var(--cat-technical-bg);color:var(--cat-technical);border:1px solid color-mix(in oklch, var(--cat-technical) 27%, transparent)}.b-Account{background:var(--cat-account-bg);color:var(--cat-account);border:1px solid color-mix(in oklch, var(--cat-account) 27%, transparent)}.b-General{background:var(--cat-general-bg);color:var(--cat-general);border:1px solid color-mix(in oklch, var(--cat-general) 27%, transparent)}.b-Other{background:var(--cat-other-bg);color:var(--cat-other);border:1px solid color-mix(in oklch, var(--cat-other) 27%, transparent)}.b-Uncategorised{background:var(--surface-overlay);color:var(--text-primary);border:1px solid var(--border-strong)}.auth-bg,.login-wrap{background:radial-gradient(ellipse at 30% 20%, var(--accent-bg) 0%, transparent 55%), radial-gradient(ellipse at 70% 80%, var(--role-owner-bg) 0%, transparent 55%), var(--surface-base);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:var(--surface-raised);border:1px solid var(--border-strong);border-radius:var(--radius-2xl);width:100%;max-width:420px;box-shadow:var(--shadow-xl);box-sizing:border-box;margin-inline:auto;padding:40px}.hamburger{border:1px solid var(--border-subtle);border-radius:var(--radius-md);color:var(--text-primary);cursor:pointer;background:0 0;flex-shrink:0;justify-content:center;align-items:center;padding:6px 8px;display:none}.sidebar-overlay{z-index:var(--z-overlay);background:#000000ab;display:none;position:fixed;inset:0}@media (max-width:768px){.sidebar{z-index:var(--z-overlay);height:100vh;transition:left var(--duration-slow) var(--ease-standard);top:0;left:-260px;width:240px!important;position:fixed!important}.sidebar.sidebar-open{left:0}.sidebar-overlay.sidebar-overlay-visible{display:block}.hamburger{display:flex}.hamburger-bar{display:flex!important}.agent-list{border-right:none!important;width:100%!important}.agent-detail{width:100%!important;min-width:0!important}.agent-has-selection .agent-list{display:none!important}.stats-grid-3,.stats-grid-2{grid-template-columns:1fr 1fr!important}.bot-config-grid{grid-template-columns:1fr!important}.panel-pad{padding:16px!important}}@media (max-width:480px){.login-card{max-width:420px;width:100%!important;padding:24px!important}.signup-card{padding:24px!important}.auth-card{max-width:420px;width:calc(100vw - 32px)!important;padding:24px!important}.w-wrap{left:8px;border-radius:var(--radius-lg)!important;width:calc(100vw - 16px)!important;bottom:70px!important;right:8px!important}.w-messages{height:50vh!important}.stats-grid-3,.stats-grid-2{grid-template-columns:1fr!important}.danger-item{flex-direction:column!important;align-items:flex-start!important}.danger-item .btn{align-self:flex-end}.panel-pad{padding:14px!important}}